At Highland Wildlife Rescue we are committed to protecting the privacy and security of your personal information. As part of our commitment to compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, we have implemented measures to ensure that any data we collect from you is processed lawfully, transparently, and securely.
1. Lawful Basis for Processing
We only collect and process personal data when we have a lawful basis to do so. This includes situations where:
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You have given consent for the processing of your personal data for one or more specific purposes.
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Processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract.
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Processing is necessary for compliance with a legal obligation to which we are subject.
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Processing is necessary to protect your vital interests or those of another natural person.
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Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.
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Processing is necessary for the purposes of our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data.
2. Information We Collect
We collect and process various types of personal data for specific purposes. These may include:
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Contact information such as name, email address, and phone number.
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Demographic information such as age, gender, and location.
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Transactional information related to purchases or services you have engaged with us.
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Technical information such as IP address, browser type, and device identifiers.
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Other information you voluntarily provide to us through interactions with our website, products, or services.
3. How We Use Your Information
We use the information we collect for the following purposes:
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To provide you with the products or services you have requested.
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To communicate with you regarding your inquiries, orders, or requests.
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To personalise your experience and deliver relevant content and offers.
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To improve our website, products, and services.
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To comply with legal obligations or regulatory requirements.
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To protect the security and integrity of our systems and data.
4. Data Security and Retention
We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
5. Your Rights
You have certain rights regarding your personal data under the GDPR, including the right to access, correct, delete, or restrict the processing of your data. You also have the right to object to the processing of your data or to receive a copy of your data in a portable format. If you would like to exercise any of these rights, please contact us using the information provided below.
6. Contact Us
If you have any questions or concerns about our privacy practices or this GDPR statement, please contact us at info@highlandwildliferescue.com
7. Updates to this Statement
We may update this GDPR statement from time to time to reflect changes in our privacy practices or legal requirements. We will notify you of any significant changes by posting the updated statement on our website or by other appropriate means.
